Building Trustfor Over 150 Years

Max claims adjuster was great to deal with

Michelle T., claims adjuster, is an excellent communicator. Super happy with her service. Claim has been resolved and is now closed.

Valued Customer

Great company

Easy and comfortable to speak to the adjuster. The adjuster listened and was empathetic to our situation. They took care of consulting with our contractors.

Jodi G.

Stress free Claims!

We had a pipe burst in our apartment and dealing with other insurance companies in the past I was really dreading dealing with it. In the past I have had to deal with insurance companies trying to get out of paying claims and making all sorts of excuses. I contacted Max Insurance the day the incident happened and they were quick to open the claim and get started. Marguerite was very easy to deal with and spent a lot of time explaining the process and next steps. Communication was probably the best I have had with any insurance company. They made it less stressful as it wasn't a fight to get everything sorted. I have only been a customer of theirs a short time but definitely will not be switching to anyone else because of the excellent way they handled the claim.

Max

Had a great experience all around

Had a great experience all around. From the first phone call of a disaster happening to the clean up and accommodation of my situation was excellent so far.

Valued Customer

Max made our claim super easy...

Our broker Stephanie made it super easy to complete our claim and we never felt hurried or dismissed when speaking to her. When we had an issue with our first contractor, she helped us promptly work with another!

OConnor

I am new immigrant in Canada and had...

I am new immigrant in canada and had some issues with a new home I recently purchased. I informed the company about the problem and The Max Insurance understood the concern and started working without any hassle. The overall process was finished smoothly. I got the issue resolved. Thank you Max Insurance. It was good decision to have you for insurance company.

Karam

Smooth claim process, helpful adjuster!

Our insurance adjuster Myriam was very helpful. She walked us through the process which was relatively straight forward and everything with the claim went smoothly. My elderly father was very happy to be back on the road after his e-bike was stolen (his sole means of independent transportation). Thank you so much!

John

Very helpful with my water damage claim!

Thanks to my water damage adjuster Michelle T. She provided enough information for me to understand the long claim process; worked diligently with vendors to finish the damage assessment; communicated clearly with me for claim options, and moved fast on closure of the claim once she had all the documents in place.

Valued Customer

I was able to make my claim online in a...

I was able to make my claim online in a very simple process. I immediately received a response and my claim was settled almost the next day with no argument or pressure. The agent I dealt with gave me a lot of good information, and assured me that I could drop the claim at any time which was reassuring. The money was in my account in a week.

Tracey T.

Claim adjuster is the image of your company...

I have a very beautiful house and I really like it. The water accident on October 9th gave me a very unhappy and irritable Thanksgiving although I have insurance. I am very grateful to your company's claim adjuster Ms.Samantha L. She is very professional and warm hearted. She explained the insurance policies in detail to me, letting me know what rights I have or what compensation I cannot enjoy. The entire claim process is very orderly which brings me much comfort to my unhappy emotions caused by the accidence.We usually don't have the opportunity to meet or communicate with your company except we have an accident, and if we face a very warm claims adjuster when we are in a negative mood, it will give us a very good impression on your company. My recent experience shows that I choose the right insurance company, and sincerely hope that your company will become better and better!

Sofia

I would like to thank Alyssa for being...

I would like to thank Alyssa for being very responsive and helpful even when I didn't understand a part of the options that were provided. I was testy as I didn't understand a portion and she was very respectful and responsive.

Wayne W.

Great!

I find Max to be a great company to go with, very competitive against the other markets and the way properties are rated is game changing.

Jeff M.

Water leak...

I was called next day and promptly looked after. I was informed as progress was made on my claim.

Val

It's great to feel the support when you...

It's great to feel the support when you need it the most. This was my first flooding experience and If I did not have Max insurance helping me out with the situation, I don't know what I would do. Alyssa was very helpful, super easy to reach and cooperate. Thanks guys. It feels great to be supported.

Adam